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Cultural and Gender Sensitivity

Across LifeLabs we are committed to ensuring excellent care. This includes fostering a healthy and positive environment that respects the dignity and diversity of each member of the community.

All of our patients have the right to

  • To be treated with dignity and respect
  • To be free from discrimination and harassment.
  • To receive appropriate, accessible and equitable care.



Religious or Cultural Accommodation

We will make every effort to accommodate requests supporting religious or cultural beliefs including the gender of staff members working with you or preserving your modesty and privacy.


Transgender Patients

For transgender individuals, we will ensure that we address you in accordance with the gender to which you identify. As some of our tests are at the cellular or molecular level, it maybe necessary to ask for your sex at birth to ensure accurate test results.