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March 1, 2019

LifeLabs expands its services to offer a new patient experience in St. Thomas

St. Thomas, ON. (March 1, 2019) – Earlier today, LifeLabs celebrated the grand opening of its new collection site in St. Thomas, Ontario, by hosting a ribbon-cutting and celebration inside its new facility on 25 Elm Street.

Joined by local Elgin-Middlesex London MPP, the Hon. Jeff Yurek, patients, staff and community members learned more about the investments LifeLabs is making in the area to improve the patient experience and support local health care providers.

The new collection site offers St. Thomas residents blood collection and Electrocardiography (ECGs) services closer to home.

“It was a couple years ago when the hospital reduced their outpatient services. I reached out to LifeLabs to find a solution, and they wanted to serve the people of this area better,” says MPP Jeff Yurek. “You’re investing in our community and providing customer service to the patients of this city and Elgin County. It’s a great partnership. The province is better a place because you’re investing in Ontario and providing better health care for people.”

“As a health and technology company, we are laser-focused on how we can improve the patient experience to deliver the best patient outcomes,” says Chris Carson, SVP, Partner Relations, LifeLabs. “Here in St. Thomas, our new centre is already reducing the community’s wait times by more than 30 percent. Patients rely on us to deliver superbly executed tests and diagnostics as part of their health journeys. The best patient experience requires timely, accurate, secure results.”

(Left to Right: Dr. Derek Haruta, Chris Griffith, MPP Jeff Yurek, Chris Carson, Krista Bailey

Front: Manju Singhla, Kim Penner, Brenda Card)

Quick Facts

  • Hours of operation: Monday- Friday 8:00 am – 4:00 pm
  • LifeLabs serves more than 54,000 Ontarians every day at its locations across the province
  • This location offers the Serving Patients with Autism Program – Canada’s first specific and comprehensive guidelines for specimen collection for patients with Autism Spectrum Disorder
  • Over 1.6 million Ontario residents book their appointment and check their results online through my results

Media Contact

Roy Saad, Manager, Communications

C: 416.803.2721

Roy.saad@lifelabs.com

 



For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT

    Ontario

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    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).