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February 23, 2024

LifeLabs Celebrates Grand Opening of Patient Service Centre in North Pickering, Ontario


Pickering, ON, Feb. 23, 2024– LifeLabs, Canada’s most trusted medical laboratory, is pleased to announce the official grand opening of our newest Patient Service Centre (PSC) in North Pickering, Ontario. Situated at 1690 Dersan St., this is the second LifeLabs location in Pickering, further expanding our commitment to providing essential healthcare services to communities across Canada.


Group photo from Patient Service Centre Grand Opening
L to R: Marisa Carpino, CAO, City of Pickering, Kevin Knieriem, Vice President, Patient Service Centres, Logistics, and Specimen Management, LifeLabs, Audrey Palmer, Vice President, Government Partnerships and Contracts, LifeLabs, Mayor Kevin Ashe, City of Pickering, Patrice Barnes, Member of Provincial Parliament for Ajax, Roy Saad, Director Government Relations Ontario, LifeLabs, Councillor Mara Nagy, City of Pickering


The new PSC, strategically positioned within the Jerry Coughlan Health & Wellness Centre, is a vital component of healthcare services for the rapidly growing city of Pickering. This expansion aligns with LifeLabs’ mission to enhance accessibility and convenience for residents, particularly in emerging communities where healthcare resources are essential.

“We are thrilled to open our doors in North Pickering, offering residents weekend accessibility to critical lab services,” said Charles Brown, President and CEO of LifeLabs. “We understand the importance of flexibility in healthcare access, and this initiative underscores our commitment to providing convenient, customer-centric care.”

We are piloting a Wednesday-to-Sunday operating model in response to growing customer feedback for additional weekend hours. Feedback from this pilot will be critical as we plan our future operational needs.

“We are proud to welcome the expansion of LifeLabs in our community,” said City of Pickering Mayor Kevin Ashe. “This is a significant investment in serving the healthcare needs of Pickering’s diverse and growing community. We look forward to the positive impact this partnership will have on our city’s health and well-being.”

The North Pickering PSC offers on-site blood tests and cardiac services, including electrocardiography (ECG). This comprehensive approach ensures that residents can access essential diagnostics and monitoring, contributing to better overall health outcomes.

Our hours of operation are Wednesday – Friday 8 AM – 4 PM; Saturday 8 AM – 2 PM; Sunday 8 AM – 12 PM.

About LifeLabs

LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. We support 20 million patient visits annually and conduct over 100 million laboratory tests through leading edge technologies and our 6,500 talented and dedicated employees. We are a committed innovator in supporting Canadians to live healthier lives, operating Canada’s first commercial genetics lab, and the country’s largest online patient portal, with more than 5 million Canadians receiving their results online. LifeLabs has been named one of Canada’s Best Employers (2021, 2022 and 2023) and Best Employers for Diversity (2022 and 2023) by Forbes and recognized for having an award-winning Mental Health Program from Benefits Canada. LifeLabs is 100% Canadian owned by OMERS Infrastructure, the infrastructure investment manager of one of Canada’s largest defined benefit pension plans. Learn more at 

Media Contact: LifeLabs Media Team |

For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT


    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).