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May 1, 2021

Important news for our customers

Recently, we were made aware that a small number of customers have misaddressed email correspondence intended for LifeLabs to email addresses with the lifelab.com suffix.  The lifelab.com domain name is owned by Healthy.com.  The lifelab.com domain name is missing the “s” that appears in LifeLabs’ domain name – lifelabs.com.

We want to be clear that there is no association between LifeLabs and Healthy.com.  LifeLabs will not receive emails that are misaddressed.

We encourage all customers and health care providers to confirm that all emails intended for LifeLabs must include the suffix @lifelabs.com.

Thank you.



LifeLabs Verification Step

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    For rush results (NAAT within 12 hours and PCR within 24 hours)

    1. Order your FlyClear test and receive your FlyClear test requisition
    2. Book an appointment at a LifeLabs location below.
      • Bring your printed FlyClear requisition and Passport
      • Select your ordered Province’s Rush Test to start booking:
      British Columbia

      6084 Russ Baker Way
      Richmond near Airport

      COVID-19 PCR (24h) / Rush 12h NAAT

      Ontario

      6084 Russ Baker Way
      Richmond near Airport

      COVID-19 PCR (24h)
      Rush 12h NAAT
      Rapid Antigen (2h)

    Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

    1. Order your FlyClear test and receive your FlyClear test requisition.
    2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

    MyVisit Pre-departure testing offers:

    • COVID-19 PCR/NAAT swab testing
    • COVID-19 Antibody Blood (serology) testing

    The MyVisit fee is $80 per person.

    Pre-Departure testing

    Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).