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June 13, 2023

Discover the Inspiring Voices Behind LifeLabs' Pride ERG: Champions of Inclusion

At LifeLabs, we believe in celebrating diversity and fostering a culture of acceptance. As we celebrate Pride Month, LifeLabs is spreading a message of inclusivity and support for our customers and employees.

Through LifeLabs Patient Service Centres across Canada, you’ll often find Pride Stickers or Pride Flags that visually validate our commitment to being allies. These elements have profoundly impacted customers, providing comfort and reassurance during their visits.

One customer shared their experience, expressing gratitude for the LifeLabs team, explicitly highlighting their kindness and accurate gender recognition. For this customer, who identifies as trans, entering a medical space has been an intimidating experience in the past. However, the dedicated LifeLabs team has successfully created a welcoming and accepting environment, fostering trust and appreciation from the customer.

Today, we invite you to meet the extraordinary individuals who make up our Pride Employee Resource Group (ERG) steering committee. Comprised of passionate employees and allies, this dedicated team drives positive change, creates a safe space, and promotes education around 2SLGBTQ+ issues.

Rachel, a loyal member of the LifeLabs family for over a decade, has witnessed the organization’s growth firsthand. Motivated to prevent others from experiencing similar situations, Rachel joined the Pride ERG. Her goal is to raise awareness, foster open conversations, and ensure that every employee feels supported and included. Through educational initiatives and pride flag-raising ceremonies, Rachel envisions a workplace where discussing 2SLGBTQ+ topics becomes natural and respectful.

Sherri, a proud parent and passionate ally, understands the power of hope. With a child embracing their transfemme identity, she worries about societal acceptance and support. Sherri sees LifeLabs as a catalyst for positive change that can extend far beyond our organization. By actively participating in the Pride ERG, she continues to learn and grow, contributing to a future where everyone, regardless of sexual orientation or gender identity, feels respected and embraced.

Crystal, an empathetic ally with close friends in the 2SLGBTQ+ community, recognizes the importance of support. When an employee who reported to her asked for guidance and support in joining the Pride ERG, Crystal stepped up as their leader without hesitation. Crystal became an unwavering advocate. Joining the Pride ERG has allowed her to deepen her understanding, show support, and actively contribute to a more inclusive workplace. Her commitment to learning and supporting her colleagues shines through her participation in this incredible initiative.

Sara, based in the progressive city of Vancouver, realizes that not all communities or businesses share the same level of inclusivity. Inspired by the realization that many individuals are excluded or made to feel invisible, she eagerly joined the Pride ERG. Sara aims to be a voice for those who may feel unheard, unsafe, or underrepresented. By actively participating and supporting the 2SLGBTQ+ community within LifeLabs, she hopes to uplift and empower her colleagues, fostering a more inclusive environment for all.

And then there’s Nicholas, a true advocate for transformation and hope. Hailing from a small village in the interior of British Columbia, Nicholas has seen firsthand how times can change and people can grow. He witnessed his hometown, Lillooet, hold its very first pride parade – an inspiring symbol of progress and acceptance. Motivated by the positive changes he’s experienced, Nicholas joined the Pride ERG, aiming to shape a better future for all and to embrace acceptance and understanding.

These incredible individuals, alongside many other dedicated members of the Pride ERG, are igniting change within LifeLabs. They are the champions of inclusion, striving to create a workplace where diversity is celebrated and everyone can bring their authentic selves to work. Together, let us build a future where acceptance and understanding flourish, not just within LifeLabs, but in every corner of our society.

For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT


    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).