Service update: On February 16, 2025, LifeLabs employees represented by BCGEU provided Notice of Strike. Some of our Patient Service Centre locations will be temporarily closed beginning on Thursday, February 20, 2025. As an essential service, LifeLabs will remain operational; however, there may be general delays. Before visiting a Patient Service Centre, please check our location finder for the latest information. Customers with appointments will be notified if rescheduling is required. We apologize for any inconvenience and thank you for your patience.
2020
E-Ordering
With the pandemic driving patients and practitioners to a virtual health care model, we were quick to begin accepting lab requisitions by email. Since then, demand has only increased. We launched a pilot with Appletree Medical Group to accept electronic requisitions via electronic records management systems commonly used by health care practitioners. The intention is to eventually accept electronic requisitions directly from the practitioner’s system without the need to create a separate email or give the customer a hard copy to present. This is similar to how many physicians and pharmacies now handle prescriptions.