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Building Sustainability
into Everything We Do

We are building a sustainable company in which every decision considers
the impact on the environment, our people, our patients and our communities.
Led by our values of caring, agile, customer-centred, and teamwork, LifeLabs is passionately building a sustainable organization. We are not only doing what’s right for our employees and communities, but we are leveraging our technical expertise to pioneer breakthroughs and make a profound and lasting impact on the lives of patients and healthcare systems. From innovations which save lives and protect our planet, to being an engaged employer, partner and neighbour, our sustainability promise is put into action every day as we build Healthier Communities , a Healthier Environment and a Healthier Business.

Sustainability Reporting

We care about sharing our journey – the environmental, the social and the governance aspects.

Our current sustainability reporting published annually follows the Global Reporting Initiative (GRI) framework. Since 2017, we have shared our sustainability performance based on the reporting guidelines and framework provided by the GRI to demonstrate accountability and transparency to our stakeholders and communities at large, as well as compare our business operations against Environmental, Social and Economic indicators to better understand the overall impact of our footprint.

By measuring our progress annually, we can proactively assess opportunities for integrating environmentally preferred practices into our operations.

Healthier Communities

Our Community Programs support LifeLabs’ vision of building a healthier Canada by fostering strong community relationships and investing our time, resources and expertise to meaningfully impact the health and well-being of people. Across Canada, we invest beyond our day-to-day operations and connect to our local communities through our three programs.

Healthier Business

We can only provide the best care and testing if we have a healthy business – managing our business with purpose and integrity. For our patients and partners, this includes ensuring access to care, providing quality testing and being sensitive to the unique needs of all the individuals we serve. For our staff, day in and day out, we are creating safe, rewarding, engaging and inclusive workplaces that enable them to thrive and grow. It is by remaining true to this promise that we will strive to be an industry leader and succeed in building a healthier Canada.

Contact Us

LifeLabs is committed to constantly improving our quality of service. If you need assistance, or have comments, concerns or suggestions.

Latest News

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Third Year in a Row, LifeLabs Named by Forbes as one of Canada's Best ...

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Quest Diagnostics to Acquire LifeLabs from OMERS, Enhancing Diagnostic...

Woman does analyze in a laboratory

Canada Day Spotlight: Aydin celebrates his first Canada Day as a Canad...

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Father’s Day Spotlight: Pardeep and Prince Battu

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Joys and Traditions of Eid

Woman does analyze in a laboratory

LifeLabs Celebrates Diverse Female Leaders at YWCA Gala

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Lawrence Mahan recognized among Top 25 Executives in Biotechnology by ...

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A Mother and Daughter Bond that is Flourishing at LifeLabs

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LifeLabs Employees' Heartfelt Support for Autism Awareness with Jake's...

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Spotlighting the Exceptional Team at LifeLabs During Medical Laborator...

Education & Events

HCPs Newsletters

For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT


    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).