IMPORTANT UPDATE FOR PATIENTS AND CLINICS
For samples collected during the holiday period (Dec. 20 – Jan. 1) the reporting time may be slightly delayed, requiring up to 13 calendar days from the time the sample reaches the lab. If you have any questions, please contact Ask.Genetics@LifeLabs.com or 1-844-363-4357.
There will be no Panorama™ Non-Invasive Prenatal Test (NIPT) collections on December 25, 26, and January 1.
The Genetics Helpline reached at 1-844-363-4357 (1-84-GENE-HELP) will have modified hours during the holiday period between December 24 and January 2. If customers have urgent inquiries, please email: Ask.Genetics@LifeLabs.com. This email address will be monitored regularly during the holiday season.
For hours of operation for LifeLabs collection centres over the holiday season, please visit http://locations.lifelabs.com.
Happy Holidays!
The LifeLabs Genetics Team
