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HOLIDAY LABORATORY CLOSURES

Taking the time to provide advice to patients who require regular elective testing in anticipation of the holidays in December will facilitate management and possibly patient safety. It is inevitable that some patients will generate results, such as INR, which indicate the need for therapy change. Communication of critical or alert level patient results has proven to be more difficult over the holiday period.
We recommend that patients who require elective testing to be advised to visit a LifeLabs patient service center (PSC) no later than Monday, December 21st .
Please note, LifeLabs PSCs will be closed on December 25th, 26th and January 1st. Some regional PSCs will be open a half day on December 24th or December 28th to provide patient access over the extended holiday weekend. To verify the PSC hours of operation over the holiday period, please call the Customer Care Center at 416-675-3637 or toll free 1-877-849-3637.

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    For rush results (NAAT within 12 hours and PCR within 24 hours)

    1. Order your FlyClear test and receive your FlyClear test requisition
    2. Book an appointment at a LifeLabs location below.
      • Bring your printed FlyClear requisition and Passport
      • Select your ordered Province’s Rush Test to start booking:
      British Columbia

      6084 Russ Baker Way
      Richmond near Airport

      COVID-19 PCR (24h) / Rush 12h NAAT

      Ontario

      6084 Russ Baker Way
      Richmond near Airport

      COVID-19 PCR (24h)
      Rush 12h NAAT
      Rapid Antigen (2h)

    Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

    1. Order your FlyClear test and receive your FlyClear test requisition.
    2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

    MyVisit Pre-departure testing offers:

    • COVID-19 PCR/NAAT swab testing
    • COVID-19 Antibody Blood (serology) testing

    The MyVisit fee is $80 per person.

    Pre-Departure testing

    Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).