Community Report
2020

Strengthening Data & Privacy

Data protection and privacy is central to everything we do. Through our partnership with experts, the cyber research community, the health care sector, governments and IT companies, we are committed to becoming a global leader in protecting health care data and have taken a number of steps to do so, including:

  • Accelerating our Information Security Management program through an initial $50 million investment, backing our plan to achieve ISO 27001 certification — a gold standard in information security management that is achieved by few organizations.
  • Engaging a third-party professional services firm to objectively evaluate the efficacy of our security programs and capabilities.
  • Establishing an Information Security Council with internal and external cyber security experts who regularly report to LifeLabs’ President & CEO and Board of Directors.
  • Launching a redesigned cybercrime detection technology and launching an improved annual training program for employees.