For up-to-date hours of operation, please visit https://locations.lifelabs.com
To reschedule an appointment, please visit https://mycarecompass.lifelabs.com or call 1-888-800-0193 to speak to a LifeLabs customer care representative.
Service update: On February 16, 2025, LifeLabs employees represented by BCGEU provided Notice of Strike. Some of our Patient Service Centre locations will be temporarily closed beginning on Thursday, February 20, 2025. As an essential service, LifeLabs will remain operational; however, there may be general delays. Before visiting a Patient Service Centre, please check our location finder for the latest information. Customers with appointments will be notified if rescheduling is required. We apologize for any inconvenience and thank you for your patience.
Updated on November 5, 2021
LifeLabs is pleased to announce that a new three-year collective agreement with the British Columbia General Employees’ Union (BCGEU) has been ratified by our unionized employees in British Columbia. We want to thank the BCGEU for their partnership towards reaching this deal.
On October 24, 2021, both parties returned to negotiations and successfully reached the agreement that has now been ratified by the unionized employees.
We are thankful to our employees for their continued commitment to serving our communities in BC. We truly value your service.
We also want to thank our patients and providers for their patience over the last several days.
Please continue to visit https://locations.lifelabs.com for complete and up-to-date hours of operation for all locations.
Date of closure | Temporarily impacted location | Alternative location nearby |
---|---|---|
Date – date, 2021 | Southgate (50 Tenth Street) | Port Place (650 South Terminal Nanaimo) |
Date – date, 2021 | Oak Bay (1990 Fort Street) | Fort (1625 Oak Bay Avenue, Victoria) |
For up-to-date hours of operation, please visit https://locations.lifelabs.com
To reschedule an appointment, please visit https://mycarecompass.lifelabs.com or call 1-888-800-0193 to speak to a LifeLabs customer care representative.
For media inquiries, please email Media@LifeLabs.com .
If you have any further questions, please contact us directly.
For rush results (NAAT within 12 hours and PCR within 24 hours)
6084 Russ Baker Way
Richmond near Airport
6084 Russ Baker Way
Richmond near Airport
Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)
MyVisit Pre-departure testing offers:
The MyVisit fee is $80 per person.
Pre-Departure testing
Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).