ClearPass

COVID-19 Home PCR Kit

COVID-19 Home PCR Kits

The ClearPassTM COVID-19 home PCR kit allows individuals to self-collect a swab sample from the comfort of their home with no doctor visit required. This test detects an active infection for all COVID-19 variants.

This service is ideal for individuals who were recently exposed to COVID-19, are experiencing symptoms, or interact with vulnerable people. It’s a convenient service that allows you to self-collect a PCR sample from the comfort of your home.

This self-collection kit is $100 plus tax and is available for purchase in British Columbia and Ontario. All sales are final.

Orders placed by 2 PM EST Monday-Friday will be delivered by FedEx® the next business day.

IMPORTANT: This test does not meet travel clearance requirements. If you plan to travel outside of Canada, click here to purchase a FlyClearTM pre-departure test.

How to Self-Collect a PCR Sample?

Download the Instructions as a PDF:

Click here

How much does it cost?

$100 plus tax

(Available for purchase in British Columbia and Ontario.

All sales are final).

Order from Ontario

Order from British Columbia

Step 1: Create and verify your account

The ClearPassTM web app is operated by Thrive Health and can be used on mobile or desktop. Follow the steps on the ClearPassTM web app to create your profile and verify your account. 

To get started, please select which province you live in:

Ontario residents
British Columbia residents

After verifying your account, confirm the registration code displayed matches your province:

Ontario Residents: ONHOMEPCR-NonTravel
British Columbia Residents: BCHOMEPCR-NonTravel

Continue to set up your profile to complete your registration.

Step 2: Purchase PCR self-collection kit

Once registration is completed, you will be on the home screen. In order to purchase the kit, you need to complete the following steps. 

  1. Click on “View your connected organizations”
  2. Click “ClearPass PCR at Home – Non-Travel”
  3. Click “Shop”
  4. Click “COVID-19 PCR Self-Collection Kit: Non-Travel”
  5. Review the details of the kit and complete the purchase process

All orders placed by 2 PM EST Monday-Friday will be delivered by FedEx® the next business day. Delivery may take longer for addresses in remote areas and LifeLabs® does not provide any guarantee for delivery timelines. Learn more

Step 3: Self-collect your sample

Follow the step-by-step self-collection and packaging instructions provided in your Home PCR Self-Collection Kit. 

You may view the instructional video or download the instructions as a PDF to guide you through the self-collection process.

Note: In order to receive reliable test results, please follow the instructions carefully.

Step 4: Drop off kit

Drop off your sample at any LifeLabs® Patient Service Centre on the same day or the day after you self-collect it. Find a location near you

Or

Return your sample to LifeLabs® using FedEx®. You are responsible for paying the shipping costs. Click here for details.

Step 5: Obtain your Results​

LifeLabs® aims to make your results available to you within 24 hours of receiving your sample. When your results are ready you will receive an email containing a secure link to your results in the ClearPassTM web app.

  • To access test results, please login to your ClearPassTM account at https://my.thrive.health with the username and password you created
  • Select “Care Network” then click on “COVID-19 Test Result”

If more than 48 hours have passed since your sample was received by LifeLabs® and your results are not available in the ClearPassTM web app, please contact LifeLabs® by email at clearpass@lifelabs.com

FAQs

ClearPass Customer Support

If you have any questions or require support, please contact our customer service team.

If more than 48 hours have passed since we received your sample, please send us an inquiry at:

clearpass@lifelabs.com

1-877-313-4982

Monday to Sunday 24/7.