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Holiday Season Turnaround Time for Panorama™ NIPT Results

November 22 2023
There will be no Panorama™ Non-Invasive Prenatal Test (NIPT) collections on December 25, 26, and January 1.

IMPORTANT UPDATE FOR PATIENTS AND CLINICS

For samples collected during the holiday period (Dec. 20 – Jan. 1) the reporting time may be slightly delayed, requiring up to 13 calendar days from the time the sample reaches the lab. If you have any questions, please contact Ask.Genetics@LifeLabs.com or 1-844-363-4357.

There will be no Panorama™ Non-Invasive Prenatal Test (NIPT) collections on December 25, 26, and January 1.

The Genetics Helpline reached at 1-844-363-4357 (1-84-GENE-HELP) will have modified hours during the holiday period between December 24 and January 2. If customers have urgent inquiries, please email: Ask.Genetics@LifeLabs.com. This email address will be monitored regularly during the holiday season.

For hours of operation for LifeLabs collection centres over the holiday season, please visit http://locations.lifelabs.com.

 

Happy Holidays!

The LifeLabs Genetics Team

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For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT

    Ontario

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).