Electronic Report delivery is available through our online portal, launchpad.
This portal provides advanced report management to view, filter, sort print and observe trends in your patient records for efficient and informed decision making.
Reports Delivery
Our lab results are available in real time. As soon as we have the answers, so do you via our online portal.
Electronic Reports Delivery
LifeLabs has moved to a new patient portal in Ontario called launchpad. This new portal provides advanced report management to view, filter and sort, print and observe trends in your patient records for efficient and informed decision making. launchpad offers secure access to your patient results and can be accessed from any desktop through a range of browsers.
LifeLabs appreciate the opportunity to be your Laboratory Service Provider and look forward to introducing you to launchpad for your patient results management.
If you require more information please contact the LifeLabs Excelleris Support Desk: 1-866-728-4777 or email at excelleris-support@lifelabs.com.
Lifelabs is working in partnership with EMR vendors to update the result delivery distribution technology for better integration of reports into the EMR.
If you are a healthcare provider and would like to obtain results via phone, please contact your regional Customer Care Centre.
1-877-849-3637 (Ontario)
604-431-7206 or toll-free at 1-800-431-7206 (BC)
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Antibiograms
LifeLabs helps support antimicrobial stewardship in select regions across Canada by producing antibiograms to compare susceptibility rates and track organism resistance. For complete reports by your community, please select your region below.
If you require antibiograms for communities outside of the provinces listed above, please check with the provincial ministry of health for more information
Expedited Results & Critical Alert Values
LifeLabs and other OAML Laboratories have agreed to a defined schedule of test results that must be communicated directly to physicians based upon the two result categories described below. These reporting limits have been defined specifically for a community laboratory environment and are based on published literature as well as laboratory experience.
Laboratories have an obligation to communicate these abnormal results. The ordering physicians have the professional responsibility to provide the laboratory with contact information, which will allow direct communication of these results to the physician (or delegate providing coverage during absences).
