Service update: On February 16, 2025, LifeLabs employees represented by BCGEU provided Notice of Strike. Some of our Patient Service Centre locations will be temporarily closed beginning on Thursday, February 20, 2025. As an essential service, LifeLabs will remain operational; however, there may be general delays. Before visiting a Patient Service Centre, please check our location finder for the latest information. Customers with appointments will be notified if rescheduling is required. We apologize for any inconvenience and thank you for your patience.
What to Expect During Your Visit
You may be asked to stand in a line outside the Patient Service Centre door
To maintain Social Distancing, you may need to wait outside until capacity limits allow for entry
You will be screened by a Lifelabs Employee
You will be greeted by one of our staff members, and asked to present your requisition, or we may need to look it up if sent prior by your Physician
Once we have your paper work, we will process you in our system
We will send you to a cubicle as soon as possible, and a Lab Patient Technician will be with you shortly
We are working as quickly as we can to serve you and appreciate your patience, kindness & understanding during this time