Skip to main content

LifeLabs’ online health portal MyCareCompass introducing a Health Assessment tool

November 23 2022
We’re pleased to share with you the launch of a free Health Assessment tool in LifeLabs’ MyCareCompass online health portal, available to Ontario consumers.

As Canadians continue to seek quick, convenient, and connected health solutions that work around their schedule, we’re committed to continuously improving our digital capabilities to ensure you and your patients have access to important information needed to make informed decisions about their health journey.  

We’re pleased to share with you the launch of a free Health Assessment tool in LifeLabs’ MyCareCompass online health portal, available to Ontario consumers. Patients can access the Health Assessment through their MyCareCompass account, and it takes about 10-15 minutes to complete a short list of questions that focus on 4 key areas of health: About Me, Lifestyle, Mental Wellness, Health History. The Health Assessment will provide patients with insights into their health and a personalized report with steps they can take towards improved lifestyle choices in their journey towards better health

Key points to note:

Benefits: The Health Assessment uses a patient’s self-reported information to provide them with insight around their health habits / lifestyle to help them make informed decisions around their health journey and wellness. By offering insights into their health, habits, and behaviours, it may help create awareness on healthy habits and steps they can take to improve their wellbeing. It can also be used to begin a dialogue with health care providers on addressing health concerns and/or health goals.

Creation of questions: The Health Assessment was created based on current Canadian guidelines, health literature and validated health tools such as the Framingham Risk score and GAAD 7. It is updated regularly as new guidelines, recommendations and literature become available.

The Health Assessment was built in collaboration with Core Health (now Carebook Technologies), a global leader in health solutions, with more than 20 years of experience in the digital health space.

Sharing Health Assessment reports with a health care provider: Patients are able to share their Health Assessment report with their health care provider by downloading a PDF copy of the assessment. Or, they can take a printout of the results the next time they plan to see a health care provider and want to discuss making changes to how they manage their health.  If they do not have a health care provider, they can connect with one of the virtual health care partners through the MyCareCompass platform.

Frequency of completing the assessment: It is recommended to complete the assessment if a patient has made a significant change in their lifestyle, or if aspects of their health have changed significantly.  

Accessing the Health Assessment: The Health Assessment is accessible to Ontario customers over 18 years of age with their own MyCareCompass account. 

If you have any questions, please contact 1-877-849-3637.

Thank you,



LifeLabs partners with Natera, Inc., to offer Signatera for genetic cancer testing

LifeLabs has partnered with Natera, Inc. to offer SignateraTM, a molecular residual disease test tha...

Updates and improvements related to A. Clinical Urine Drug Screen and B. Blood Glucose-6-Phosphate D...

LifeLabs BC has implemented a new analytical platform for clinical immunoassay-based urine drug scre...

Update on Chemistry Analyzers taking place at Burnaby lab between November 26 and 28

During this work, our patient service centres will remain open, however, please note there will be d...

BC Patient Service Centres Closed for the Remainder of October 25, 2022

Patient Service Centres in BC were closed at 2:30 PM today (October 25, 2022), due to an unplanned p...

Update on Replacement of Chemistry Analyzers in British Columbia

In November, we will be moving to the Abbott Alinity testing platform at our Burnaby Reference Lab (...


**Update on Test Availability & Delay in Turnaround Time**

LifeLabs reintroduces its Lactose Tolerance Hydrogen Breath Test

LifeLabs reintroduces Helicobacter pylori (H. pylori) Urea Breath Test

We’re pleased to share that LifeLabs has reintroduced its H. pylori Urea Breath test to its roster...

Review of Estimated Glomerular Filtration Rate (eGFR) Calculation

Client Notice: Recent evidence has emerged that suggests a reassessment of the formula for calculati...


Due to issues with our referral laboratory, Free Valproic Acid will temporarily be unavailable. We a...


Read More
The stethoscope on the doctor's Desk

Scientific Publications

Read More
Scientist looking through a microscope in a laboratory

For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT


    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).

Your health & safety is important to us

Please note that face masks are mandatory at all times at all of our locations to ensure the health and safety of all customers and employees.

Please inform staff if you are unable to wear a mask due to a medical condition. 

Thank you for your cooperation!