Skip to main content

End of Life Notice - iLabLink

January 15 2020
Please note that iLabLink being retired on January 31st, 2020

Background

On Tuesday, December 17th, LifeLabs announced that we had identified a cyber-attack involving unauthorized access to our computer systems with customer information that could include name, address, email, login, passwords, date of birth, health card number, and lab test results. In light of this attack – and the information that was potentially exposed – we have decided to retire our iLabLink system, effective January 31st, 2020. We recognize that a number of our clients rely on iLabLink and we are committed to continuing to deliver your results to you in support of patient care.

You will be able to access your historical reports on iLabLink up until January 31st, 2020.

What we’re doing

We are transitioning our clients to our LaunchPad EMR, which offers greater reliability and security to both LifeLabs and valued clients.

A number of tools and information are available on our website: /healthcare-providers/reports/. If you have any questions, see our FAQs or contact the LifeLabs IT Service Desk at 1-800-465-6001 or email at ITServiceDesk@LifeLabs.com.

To see the full release, please click here.

18

CHROMOGRANIN A

Due to instrumentation issues at our referral laboratory, we are currently experiencing a delay in t...
15

ADRENAL ANTIBODY

Due to supply issues at our referral laboratory, we are currently experiencing a delay in turnaround...
9

CHANGES TO REFERRED OUT TESTING LOCATIONS

As part of a large process and quality improvement initiative around our referred out testing progra...
1

LIPOPROTEIN (A)

Due to supply issues at our referral laboratory, we are currently experiencing a delay in turnaround...
18

ON: combined COVID and Respiratory virus testing using molecular PCR technology available

LifeLabs is now offering molecular PCR testing for the combined detection of COVID-19, Flu A, Flu B,...
15

Urinalysis- Chemical and Microscopic

Starting October 18th, LifeLabs will be implementing new technology for Urinalysis (Chemical and Mic...
24

Physician notices

**New Test Available** Effective October 4th, 2021, Growth hormone suppression test will be availab...
23

SURGICAL PATHOLOGY

**Update on Turn Around Times** We are currently experiencing some delays in the processing of ou...
21

FECAL CALPROTECTIN

**Update on Turn Around Times** Due to manufacturer reagent delay, we are currently experiencing a d...
7

H. pylori stool antigen test now available in Ontario

Lifelabs now offers the H. pylori Stool Antigen Test as a safe and accurate alternative to Urea Bre...

HCPs
Newsletters

Read More
The stethoscope on the doctor's Desk

Scientific Publications

Read More
Scientist looking through a microscope in a laboratory

Your health & safety is important to us

Please note that face masks are mandatory at all times at all of our locations to ensure the health and safety of all customers and employees.

Please inform staff if you are unable to wear a mask due to a medical condition. 

Thank you for your cooperation!