Contact Us 

Patient Service Centres
To find the most convenient LifeLabs location in your community use the Patient Service Centre Locator at the top of this page or call our Customer Care Centre:

  • 416-675-3637
  • or toll free at  (Ontario) 1-877-849-3637.

Physicians in Ontario & Quebec: Access test results online at www.ilablink.com

General Inquiries
Please note: your personal physician is in the best position to advise on the necessity of tests and provide analysis of results in individual situations. Questions of this nature should be directed to your family physician and not to LifeLabs.

For other questions, you may contact us through our Customer Care Centre (listed above) or by e-mail at contactus@lifelabs.com or use the contact information for the specific locations listed below. Please do not send confidential information via electronic mail.

Media Inquiries
Visit our Media Contact page.

Careers at LifeLabs
We are always looking for exceptional talent and finding out about a great career is fast and easy. You can search by career category, location or business unit on the career search page of our website.

LifeLabs, Headquarters
100 International Blvd.
Toronto, ON
Canada, M9W 6J6
Tel: 1-800-268-0902 or 416-675-4530
contactus@lifelabs.com

Regional Businesses: 

In Ontario
LifeLabs
100 International Blvd
Toronto, ON
Canada M9W 6J6
Tel: 416-675-4530
contactus@lifelabs.com

 

Patients and physicians in Ontario can also reach us through our Customer Care Centre at 416-675-3637 or toll free at 1-877-849-3637.

In British Columbia
LifeLabs
3680 Gilmore Way
Burnaby, BC
Canada V5G 4V8
Tel: 604-431-5005
Please select Vancouver Island or Lower Mainland phone list

Lower Mainland of BC
Test Results for Physicians
clientservice@lifelabs.com
General Information 604-431-7206
Within BC call no charge 1-800-431-7206 
Monday to Friday: 7:00 a.m. - 11:00 p.m.
Saturday: 9:00 a.m. - 8:00 p.m.
Sunday: 9:00 a.m. - 12:00 p.m., and 1 p.m. - 5 p.m.
Fax: 604-412-4445
Toll free fax: 1-877-412-4440
 
Burnaby Reference Laboratory
3680 Gilmore Way, Burnaby, BC V5G 4V8
Main Switchboard 604-431-5005
Within B.C. call no charge 1-800-663-9422

Appointment Desk 604-412-4495
Courier Pick-Up/Physician Supplies 604-412-4481

Vancouver Island
Test Results for Physicians
clientservices@lifelabs.com
General Information 604-431-7206
Within BC call no charge 1-800-431-7206
Monday to Friday: 7:00 a.m. - 11:00 p.m.
Saturday: 9:00 a.m. - 8:00 p.m.
Sunday: 9:00 a.m. - 12 p.m., and 1 p.m. - 5 p.m.
Fax: 604-412-4445
Toll free fax: 1-877-412-4440

Victoria Reference Laboratory
#3201 - 4464 Markham Street
Victoria, BC V8Z 7X8
Main Switchboard 250-881-3100
Other Island Locations 1-800-304-4011

Mobile Laboratory Service
Campbell River  250-287-3533
Courtenay  250-334-4745
Duncan  250-746-1599
Mill Bay  250-743-2938
Nanaimo/Ladysmith  250-754-7524
Parksville  250-248-6913
Qualicum Beach  250-248-6913
Sooke  250-642-4212
Victoria  250-881-3155