Contact Us

 

Patient Service Centres

To find the most convenient BC LifeLabs location in your community:


Physicians in BC

For test results and other inquiries:

  • Email us at contactus-BC@lifelabs.com
  • Call our Customer Care Centre at 604-431-7206 or toll-free at 1-800-431-7206
  • For Courier Pick-Up/Physician Supplies call 604-412-4481

General Inquiries & Feedback

Your healthcare provider is the best person to advise you on any test(s) you might need and to analyze your results. Questions of this nature should be directed to your healthcare provider.


For other inquiries:

  • Email us at contactus-BC@lifelabs.com (please do not send confidential information via email)
  • Call our Customer Care Centre at 604-431-7206 or toll-free at 1-800-431-7206

Media Inquiries

Visit our Media Contact page


Careers at LifeLabs

We are always looking for exceptional talent and finding out about a great career at LifeLabs is fast and easy. Visit our Career page and search by career category, location or business unit.


Additional Inquiries

Please call 1-800-663-9422 or email contactus-BC@lifelabs.com for inquiries related to:

  • Accounting/Billing
  • Cardiac Monitoring Service
  • Pathologist Consultation
  • Specimen Collection Information
  • Testing Areas

For inquiries related to Special Studies/Clinical Trials, please email Contract.Service@LifeLabs.com.


Mobile Laboratory Services:

Please call 604-412-4495

For Vancouver Island:
Campbell River  250-287-3533
Courtenay  250-334-4745
Duncan  250-746-1599
Mill Bay  250-743-2938
Nanaimo/Ladysmith  250-754-7524
Parksville  250-248-6913
Qualicum Beach  250-248-6913
Sooke  250-642-4212
Victoria  250-881-3113


Click here to find contact information for our locations and services in Ontario