Contact Us 

Patient Service Centres
To find the address and hours of operation for the most convenient LifeLabs location in your community click here or call our Client Information Centre at 604-431-7206 or (BC) 1-800-431-7206.


General Inquiries
Please note: your personal physician is in the best position to advise on the necessity of tests and provide analysis of results in individual situations. Questions of this nature should be directed to your family physician and not to LifeLabs.

For other questions, you may contact us through our Client Information Centre (listed above) or by e-mail at or use the contact information for the specific locations listed below. Please do not send confidential information via electronic mail.

Media Inquiries
Visit our Media Contact page.

Careers at LifeLabs
We are always looking for exceptional talent and finding out about a great career is fast and easy. You can search by career category, location or business unit on the career search page of our website.

LifeLabs, BC Headquarters and Burnaby Reference Laboratory
3680 Gilmore Way
Burnaby, BC
Canada, V5G 4V8
Tel: 604-431-5005

Test Results for Physicians
Client Services or 604-431-7206 or 1-800-431-7206

Within B.C. call no charge 1-800-663-9422, for
 Accounting/Billing Inquiries
 Cardiac Monitoring Service
 Pathologist Consultation 
 Special Studies/Clinical Trials 
 Specimen Collection Information
 Testing Areas

Appointment Desk 604-412-4495
 Mobile Laboratory Service
 Holter Monitor
Courier Pick-Up/Physician Supplies 604-412-4481

Victoria Reference Laboratory
Main Switchboard 250-881-3100
Other Island Locations 1-800-304-4011
 Accounting/Billing Inquiries
 Special Metabolic Testing
 Courier Pick-Up
 Client Service
Mobile Laboratory Service - Vancouver Island
Campbell River  250-287-3533
Courtenay  250-334-4745
Duncan  250-746-1599
Mill Bay  250-743-2938
Nanaimo/Ladysmith  250-754-7524
Parksville  250-248-6913
Qualicum Beach  250-248-6913
Sooke  250-642-4212
Victoria  250-881-3113


Patients and physicians in Ontario can also reach us through our Customer Care Centre at 416-675-3637 or toll free at 1-877-849-3637.